Delivery

We provide carbon-neutral delivery

POSTAGE, HANDLING AND DELIVERY FEES

Standard shipping: $5 shipping for orders under $50
Free shipping: Free for orders of $50 or more
Express Post: $10 shipping if you choose this option for faster delivery

SHIPPING POLICY

We know kids will be eager to get the wonderful items ordered!

Everything is in stock so your order can be dispatched quickly, because everyone loves a speedy delivery! Your order will be sent through carbon-neutral services offered by Australia Post. Standard Australia Post parcel delivery timeframes apply, so most orders arrive within 4 to 7 days from ordering (COVID-19 shipping delays may add extra time). Delivery may take longer in regional areas.

You can track your order in many ways.

Orders can be sent to Australian addresses that are serviced by Australia Post.

Customers are sent a confirmation email when their order is on its way. The email contains parcel tracking information so you can monitor its progress. Simply click the link in the email and you can view the where the parcel is. 

Orders can also be tracked using the Australia Post app and Shop app if you choose to use these. Both apps are free and are available from the app store for your mobile phone.  

Our team monitor orders that have been sent on a daily basis, so rest assured that if your parcel is delayed in transit, such as due to COVID-19 shutdowns or Australia Post service delays, we will monitor its progress. You can contact us any time for an update - call us, email us or chat to us online.  

We're here to help.

Contact us if you have questions or comments about delivery, we're here to help and love chatting to customers.

 Kid delivering a package from an airplane