FAQs

Frequently Asked Questions

Girl imagining herself as a chef

We love to help, so if your question isn't answered on this page please get in touch through the contact page.

What is Incredible Kids Activities?
We're a local small business that believes kids deserve to grow their imaginations and aspirations in life. We know play time is the perfect time for growing! We provide products and services for play which are all specially selected because they're open-ended, creative and they inspire kids. Our online store provides kids activity kits, books, toys, games, stationery and crafts

What age are your products for?
Generally our products and services are aimed towards 5 to 15 year old kids. Our products and services aren't suitable for kids under 3 years old due to small parts which may pose a hazard to the little humans.

Are prices in Australian dollars?
Prices on this website are in Australian dollars and include GST.

Where are you?
We're are located in sunny Perth, Western Australia, and we ship to the far corners of Australia.

I don't live in Australia, can I still purchase your products?
At this time we only operate within lucky Australia. 

How do I make a purchase?
Firstly, thanks for supporting an Australian small business! You can shop online on our website, through our Facebook shop, through Instagram, or find us at special events. 

How much is postage and handling?
Free shipping is available for purchases of $50 or more. A $5 flat rate is applied to each order under $50 for delivery, with no limit on the number of items in the order. If you need the fastest delivery possibly, Express Post is also available. For more details see our Delivery page. 

How long will it take to receive my order?
Usually 4 to 8 days for standard shipping, and 2 to 3 days for Express Post (except for gift cards which are emailed to you within minutes). When you place an order a confirmation email will be sent to you with parcel tracking information. Everything is in stock so orders are dispatched quickly through Australia Post. 

I received a gift card, how do I use it?
That's a great gift you have there! Choose the items you would like, then enter the gift card code in the shopping cart. If you don't spend all of the gift card balance you can use the remaining balance in future orders. 

How do I keep the kids entertained in school holidays or when I'm busy?
The ultimate entertainment for kids is activities that engage their minds, inspire good emotions and involve moving ... or as we say: are heads on, hearts on, hands on. Check out our blog for suggestions to inspire kids. Subscribe to our newsletter for fun holiday ideas. Download the free activity sheets. Order an activity kit which will entertain kids for hours (or days) and add Express Post to receive it in a couple of days. Pick up some unique activity books which are all interactive. Or how about we put together a bundle of age-appropriate activities for you and get them to your door quickly - contact us and ask us how we make it easy. 

What gift shall I buy for a kid's birthday or special occasion?
Kids change their interests as they grow older, so we've put together a list of fun gifts recommended for each age group - visit Gift Ideas By Age

I love you guys so much, can I join your team?
Okay we admit it, we invented that last question!